Author: Tyler West

Tyler West is a founding partner of Senior Care Business Advisors with over 10 years of experience in personal care, home care, health care and technology. He is also a former Director of Operations for a Home Care Agency and worked in technology with ClearCare and other organizations. Additionally, he is a published author. Connect with him through Senior Care Business Advisors website, www.SeniorCareBA.com, twitter.com/@seniorcareba or LinkedIn https://www.linkedin.com/company/senior-care-business-advisors-llc. You can also reach him via email at twest@seniorcareba.com.

Picture of four different people communicating in effective but different ways.

Posted atDecember 5, 2023December 6, 2023InAgency Operations

The Truth About Effective Communication in the Workplace

The blog emphasizes the importance of acknowledging varied communication styles within a team, influenced by generational differences and geographical locations. It highlights potential misunderstandings through texting due to lack of tonal context. Recommendations include workshops on diverse communication styles, understanding individual preferences, a communication guideline for various mediums, and promoting context and clarity in written communication. … Continue ReadingThe Truth About Effective Communication in the Workplace

Image of three business people working on finance and sales numbers and processes

Posted atNovember 22, 2023November 22, 2023InSales

How to Secure Your Sales Process for the Holidays

Have you just opened your new home care agency? Or been owning and operating it for years but feel like you are so behind andContinue ReadingHow to Secure Your Sales Process for the Holidays

Two men sitting by each other, presumably in an assisted living facility or at home.

Posted atSeptember 18, 2023September 19, 2023InIndustry Topics Marketing

Compare Assisted Living And In-Home Care: Which Is Best?

This week’s blog goes over another marketing tactic that your agency can use when seeking out clients, by comparing in-home care and assisted living communities.Continue ReadingCompare Assisted Living And In-Home Care: Which Is Best?

4 elderly people standing around. They are being served by a home care agency. This home care agency is Differentiating Your Agency from Babysitters

Posted atAugust 4, 2023August 11, 2023InAgency Operations1

How to: 10 Ways to Differentiate Your Agency from Babysitters

This week’s article is about how to articulate the benefits of an in-home care company. You need to differentiate your agency from babysitters because someContinue ReadingHow to: 10 Ways to Differentiate Your Agency from Babysitters

Picture of money being sorted with a pink piggy bank. Man is sorting money for payers.

Posted atJuly 6, 2023July 21, 2023InFinance1

Five Different Ways to Get Compensated for Home Care

We hope you all had a wonderful Independence Day earlier this week and could spend time with your loved ones. I wanted to start JulyContinue ReadingFive Different Ways to Get Compensated for Home Care

A picture showing two business people who have a ton of paperwork. They look very stressed.

Posted atJune 6, 2023November 29, 2023InIndustry Topics

Being Practical: The Importance of Being Paperless

As much as it pains me, as a writer, to title an article this way, if you give me a bit of leeway, this willContinue ReadingBeing Practical: The Importance of Being Paperless

Picture of two business people together. Rocket shooting out of computer.

Posted atApril 26, 2023August 21, 2023InStartup Agency

Need Help Launching Your Agency? Introducing Home Care LaunchPad!

We’re pleased to announce one of our newest solutions at SCBA, our Home Care Launchpad! Launchpad is a solution that allows you to start yourContinue ReadingNeed Help Launching Your Agency? Introducing Home Care LaunchPad!

Picture of a woman who is an HR Manager looking through different candidates

Posted atApril 14, 2023August 23, 2023InCaregiver Recruitment & Retention

Three Reasons Hiring a Great HR Manager Improves Your Agency

This article will dive into three reasons that hiring a great hiring manager and/or HR manager can positively impact your business! … Continue ReadingThree Reasons Hiring a Great HR Manager Improves Your Agency

Group of office workers cleaning an office. Represents cleaning the internal practices of a business.

Posted atApril 10, 2023March 26, 2024InAgency Operations

10 Proven Tips to “Spring Clean” Your Agency Right Now!

Many people take time in Spring to clean and reorganize their homes after the cold winter months. As a home care agency owner, why notContinue Reading10 Proven Tips to “Spring Clean” Your Agency Right Now!