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Being Practical: The Importance of Being Paperless

As much as it pains me, as a writer, to title an article this way, if you give me a bit of leeway, this will make sense. With how fast-paced the senior care industry has become, any areas where you can improve your efficiency will pay you immense dividends in the long run. A huge source of inefficiency is due to completing physical paperwork! So this article will be about how being paperless in this industry is a best practice. In this industry, having accurate documentation is critical for agency operations and legally necessary for your clients. However, when an administrator has to complete it manually, it can waste significant amounts of time (and money!).

Your employee’s time is crucial. Any time spent filling out paperwork (twice sometimes!) removes them from being able to focus on your clients. Especially with labor shortages, this is a massive mistake. So how can it be fixed? Going paperless will not only save you time and money, but it can also bring higher satisfaction to you and your clients.

Going Paperless will Allow the Following

  • Files and documents are more accessible and can be found much quicker
  •  Room for error is less
  •  Multiple users can access the same documents
  •  Your records cannot be destroyed by fire, flood, theft, or other issues.

Related to the above, remember to ensure that the software you use to run your business can integrate with solutions that allow your agency to be more efficient and, ideally, paperless. If you haven’t already, your office will want to start looking into cloud storage options, whether Google Drive or Microsoft OneDrive. Using either cloud-based storage solution will allow you to organize and store your files securely. I want to remind you that some information on your employees must be stored/kept separately according to various government regulations. 

If your organization wants to improve its operational efficiency, please get in touch with us for a free 30-minute consultationPlease fill out our form here or call us at 678-340-3649. Our team looks forward to working with your office and changing how you care! Thank you again for reading today’s article.

Author: Tyler West

Tyler West is a founding partner of Senior Care Business Advisors with over 10 years of experience in personal care, home care, health care and technology. He is also a former Director of Operations for a Home Care Agency and worked in technology with ClearCare and other organizations. Additionally, he is a published author. Connect with him through Senior Care Business Advisors website,, or LinkedIn You can also reach him via email at