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Three Reasons Hiring a Great HR Manager Improves Your Agency

This week’s topic is relevant to all home care agencies. One of your agency’s most important team members is your HR manager/Hiring manager. This article will dive into how an HR Manager Improves your Agency. Without further ado:

The Right First Impression with Caregivers

First impressions start right with applicants! And the person typically conversing with the most applicants will be your HR manager. An excellent HR manager will allow your applicants to be treated with respect, ask the right questions, and manage their expectations.

A Continual Relationship with Your Caregivers

HR managers do not just stop at hiring. Being an HR manager means having a continual relationship with employees and caregivers. This good relationship will allow caregivers to feel more comfortable with office admins. This will also allow them to feel more comfortable asking questions about pay or benefits. Which can be a difficult conversation for many employees to have (but an important one!). Finally, having a good relationship with caregivers can mean your HR manager can become another advocate for your caregivers and ensure they get as much work as possible.

Promotes a Good Company Culture

Finally, having a good HR manager improves your agency by adding to a good company culture. HR managers ensure admins and caregivers treat each other and clients respectfully and courteously. They can also encourage the entire staff to pull together and find solutions. They can also pick up the slack when one team member is sick or out of the office. Good company culture will help your agency become a destination workplace for caregivers and administrators!

Need help to find a new HR manager? Start with this great article here!

For more information about improving caregiver retention and creating a positive company culture that will make your agency a destination workplace, contact us at or 678-340-3649. We offer all our prospects a Free 30-minute consultation to discuss your agency’s needs and how we can help you achieve your goals. We look forward to working with you because we care!

Author: Tyler West

Tyler West is a founding partner of Senior Care Business Advisors with over 10 years of experience in personal care, home care, health care and technology. He is also a former Director of Operations for a Home Care Agency and worked in technology with ClearCare and other organizations. Additionally, he is a published author. Connect with him through Senior Care Business Advisors website,, or LinkedIn You can also reach him via email at

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