Our products and services include a full suite of software and solutions for home care agencies.
Agencies and individuals working with us find that our combination of experience in home care, technology, and agency management software helps us deliver unique solutions.
Our newest offering is a tool for agencies to add to their backup and recovery toolkits. It is a SAAS that tracks clock-ins and clock-outs, including providing location verification if the caregiver has location turned on AND a checkbox for the caregiver to indicate if they are on-site and, if not, to explain. Although it does not have access to the tasks, it asks the caregiver to confirm if they completed all, some, or none of their functions and to provide details. It can optionally track for safe shifts and COVID exposure. It also features caregiver signatures and can be adapted to capture client signatures. To signup for this service, Click Here.
We offer a full suite of business management consulting, training, and professional services to home care agency owners and operators. With over 50 years of experience in the home care industry, we are highly qualified to customize a solution for you.
Whether you are an enterprise organization looking for improved reporting and a better business valuation, a midsize agency looking to standardize policies and procedures, a brand new agency looking for some training, or a combination of all these, we are committed to changing how you care.
We saw a need for owners and operators to be able to unplug at the end of the day. So we built HCOS to be an extension of your agency and give you the ability to count on someone else to manage on-call while you rest or spend time with family and friends.
Whether you are a start-up or an established organization, our on-call center can help. Services available include:
- Nights, Weekends, and Holiday services
- Scheduling and Restaffing
- Daytime rollover coverage
We believe operational excellence and strategic solutions are the keys to fulfilling your business vision.
Whether you are a start-up or an established organization, we tailor our services to help you succeed. Examples include:
- Organizational Analysis
- Strategic Planning
- Operational Improvement
- Increased Market Share Plans
- Staff or Client Retention Plans
- Hiring Office Staff
We apply our industry knowledge, technical skills, and training experience to deliver customized training to suit your needs. We offer individual, small group, and classroom training either virtually or in person.
Sample training topics include:
- Billing & Payroll
- Marketing & Sales
- Recruitment, Hiring & Retention
We know your time is valuable. Outsourcing your one-time tasks enables you to stay focused on your business.
Our individualized services and advice help you reach both short and long-term goals. Examples of professional services include:
- Analytics Dashboards
- Custom Reports
- Custom Forms
- Template Development
- Implementation Services
- Data Migration
Senior Care Business Advisors doesn’t believe in a one-size-fits-all approach. We are flexible, adaptable and agile. We are invested in your future!~James Merson
Past examples of our services include:
- Organizational realignment including enhanced job descriptions with detailed roles and responsibilities ensuring employee(s) are suited for their position
- Role-based training on best practices for office staff to improve standardization and operational efficiency
- Development of dashboards using relevant time-based metrics to promote visibility into your operations and inform critical business decisions