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Our products and services include a full suite of software and personalized consulting for home care agencies.

Agencies and individuals working with us find that our combination of experience in home care, technology, and agency management software helps us deliver unique solutions.

We offer a full suite of business management consulting, training, and professional services to home care agency owners and operators. With over 60 years of experience in the home care industry, we are highly qualified to customize a solution for you.

Whether you are an enterprise organization looking for improved reporting and a better business valuation, a midsize agency looking to standardize policies and procedures, a just a person with an idea to start a new home care agency, we are committed to changing how you care.

4 Main Service Lines

Female wearing a headset and smiling while she's on-call.


We saw a need for owners and operators to be able to unplug at the end of the day. So we built HCOS to be an extension of your agency and give you the ability to count on someone else to manage on-call while you rest or spend time with family and friends.

Whether you are a start-up or an established organization, our on-call center can help. Services available include:

  • Nights, Weekends, and Holiday services
  • Scheduling and Restaffing
  • Daytime rollover coverage
Image of three people in the office celebrating by doing a high five to show that HomeCare LaunchPad Startup solution helps you be successful.


We believe operational excellence and strategic solutions are the keys to fulfilling your business vision.

Whether you are a start-up or an established organization, we tailor our services to help you succeed. Examples include:

  • Organizational Analysis
  • Strategic Planning
  • Operational Improvement
  • Increased Market Share Plans
  • Staff or Client Retention Plans
  • Hiring Office Staff
Image showing adults learning in HomeCare Training Services and Solutions for HomeCare Agencies to illustrate HomeCare Training Services and Solutions.


We apply our industry knowledge, technical skills, and training experience to deliver customized training to suit your needs. We offer individual, small group, and classroom training either virtually or in person.

Sample training topics include:

  • Scheduling
  • Billing & Payroll
  • Reporting
  • Marketing & Sales
  • Recruitment, Hiring & Retention
Photo of people sitting at a conference table reviewing papers and items on a laptop. Also a video conference is in progress. This is to illustrate the Home Care Professional Services offerings.


We know your time is valuable. Outsourcing your one-time tasks enables you to stay focused on your business.

Our individualized services and advice help you reach both short and long-term goals. Examples of professional services include:

  • Analytics Dashboards
  • Custom Reports
  • Custom Forms
  • Template Development
  • Implementation Services
  • Data Migration
Headshot of James Merson, Founding Partner, Home Care Business Advisors, LLC dba Senior Care Business Advisors

Senior Care Business Advisors doesn’t believe in a one-size-fits-all approach. We are flexible, adaptable and agile. We are invested in your future!

~James Merson

Past examples of our services include:

  • Organizational realignment including enhanced job descriptions with detailed roles and responsibilities ensuring employee(s) are suited for their position
  • Role-based training on best practices for office staff to improve standardization and operational efficiency
  • Development of dashboards using relevant time-based metrics to promote visibility into your operations and inform critical business decisions