Author: Tyler West

Tyler West is a founding partner of Senior Care Business Advisors with over 10 years of experience in personal care, home care, health care and technology. He is also a former Director of Operations for a Home Care Agency and worked in technology with ClearCare and other organizations. Additionally, he is a published author. Connect with him through Senior Care Business Advisors website, www.SeniorCareBA.com, twitter.com/@seniorcareba or LinkedIn https://www.linkedin.com/company/senior-care-business-advisors-llc. You can also reach him via email at twest@seniorcareba.com.

Image of PC with Two Employees of SCBA Standing On the Keyboard. There is a coffee cup, compass and plant surrounding the keyboard and people.

Posted atAugust 29, 2022August 2, 2023InCaregiver Recruitment & Retention Marketing Sales

Bottom Line: Know Where Your Caregivers and Clients Come From!

We’ve been there! We know that running a home care agency means that you have to multitask. It’s impossible to stay on top of whatContinue ReadingBottom Line: Know Where Your Caregivers and Clients Come From!

Woman leaning on a yellow car looking at her phone. It is shown that she is looking at directions on her phone for her marketing route. She is learning to plan to find referral sources.

Posted atAugust 29, 2022May 6, 2024InMarketing Sales2

How to: Finding the Right Referral Sources

Welcome back! This article focuses on marketing and referral Sources. Marketing may not, currently, be top of mind for your agency. It’s difficult to wantContinue ReadingHow to: Finding the Right Referral Sources

Graphic of woman taking money into a jar for investing purposes.

Posted atAugust 19, 2022August 2, 2023InNews

Virginia Personal Care Agencies: How to Collect COVID-19 Hazard Payments for your Caregivers

Hello to all the Virginia personal care agencies serving Medicaid clients! Today, we’re providing time-sensitive information that can help you out with caregiver retention. RalphContinue ReadingVirginia Personal Care Agencies: How to Collect COVID-19 Hazard Payments for your Caregivers

Purple background with two people in a life boat saving a dog in a flood to illustrate disaster recovery.

Posted atAugust 5, 2022May 21, 2024InAgency Operations1

Bottom Line: You Need a Disaster Recovery Plan

Keeping Clients and Caregivers Safe This week we’re highlighting ways to protect both the staff and clients of your home care agency, by having aContinue ReadingBottom Line: You Need a Disaster Recovery Plan

Person relaxing in pink robe with warm beverage taking a selfie to illustrate the need for self care and vacations for home care agencies

Posted atJuly 20, 2022August 14, 2023InAgency Owners1

When was the Last Time you Took a Vacation?

Owners need a vacation… you’ll need a plan, the right procedures in place and possibly an interim Director of Operations from Senior Care Business Advisors. … Continue ReadingWhen was the Last Time you Took a Vacation?

Graphic of a Clipboard with id in front to illustrate timely client reassessments improving client outcomes.

Posted atJuly 13, 2022May 6, 2024InIndustry Topics Marketing

Why Timely Reassessments Increase Hours and Improve Client Outcomes

Timely reassessments can improve client outcomes, increase client retention, increase hours, and grow your business in the post-pandemic world. Today, we want to address ClientContinue ReadingWhy Timely Reassessments Increase Hours and Improve Client Outcomes

Cash Flows: Timely Collections for home care.

Posted atMay 7, 2022August 1, 2023InFinance

Cash Flow is King: The Importance of Timely Collections

My grandfather, Paw-Paw, started his business when he was literally a teenager and is still running it today at 78 years old. Our family wouldContinue ReadingCash Flow is King: The Importance of Timely Collections

Man standing on a stack of money showing how money can increase when you invest into your employees. He is shown with a star rating above his head.

Posted atMarch 3, 2022August 1, 2023InCaregiver Recruitment & Retention1

Investing in your Business through your Employees

Today’s article will cover investing in your senior care agency through your employees. While, as a home care agency owner/operator there are many ways toContinue ReadingInvesting in your Business through your Employees

A hand holding a cup filled with coins. In the cup a plant is growing out of the money, symbolizing that you must find different funding resources for your client.

Posted atFebruary 3, 2022August 1, 2023InAgency Owners Finance Industry Topics Startup Agency

In Focus: Alternative Funding Resources for your Clients

Are you looking for alternative funding sources to help your clients pay for care? Then you’re in the right place! Our current article will addressContinue ReadingIn Focus: Alternative Funding Resources for your Clients