PSA: Beginning tonight, Friday 1/20/2023 at 7PM PT, WellSky Personal Care (ClearCare) will be undergoing maintenance. During this time your caregivers may not be able to clock-in or clock-out through the Mobile app or Telephony. The system may experience intermittent errors for up to 12 hours. Click here for updated information: https://status.clearcareonline.com
We’re here to help! We have created a set of “Offline Timesheet Tools” to allow caregivers to continue to be able to clock in and out during the maintenance window. It also allows agency administrators to monitor clock-ins and clock-outs.
The benefits of this new tool:
- It’s Free to the first 50 agencies who sign up.
- Provides a way to monitor clock-ins and clock-outs during the maintenance window.
- Reduces the need for caregivers to call the office or on-call service to request clock-in or clock-out assistance.
- Location Tracking Enabled: Records caregiver location during clock in/out for Electronic Visit Verification (as long as they have location services enabled on their phone).
- Caregivers are asked to verify via signature that they are at the client’s location when they clock-in and clock-out.
- For security purposes: The client name is encrypted in the webform and the data collection spreadsheet is password protected.
How does it work? There are two parts of the toolset. 1) A webform that the Caregivers will use to clock in and out on their mobile phone. 2) A file for agency administrators to monitor and track clock ins and outs.
Click below to sign up, as we are offering this for Free to the first 50 agencies.