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Freddy Pardo, Former COO, Jewish Family Home Care

Charlene is a highly dedicated and knowledgeable professional. As my main contact for ClearCare while I was COO for Jewish Family Home Care, I had the opportunity to work with Charlene in several projects to improve system functionality and utilization by staff. She conducted excellent training and was always willing to go above and beyond to ensure staff understood all system features. In addition, she was very responsive, particularly when addressing time sensitive issues that affected system performance and needed a prompt resolution before they would impact service to clients. It was truly a pleasure to work with Charlene.