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HomeCareOS

HomeCareOS offers our team of highly trained and experienced representatives based right here in the US to answer your phones and handle on-call situations and/or after hours service inquiries and job inquiries. Using state of the art call center and help desk technology we track and monitor calls and offer services ranging from managing call-outs to taking initial calls and scheduling appointments for your team to meet with families.

With a breadth of experience in home care and call centers, our team is uniquely qualified to create the ideal solution in this industry. You’ll find our staff to be reliable and efficient whether you choose to utilize our full service administrative team or just occasional on call assistance.

  • On-call solutions for daytime, nights, weekends or holidays
  • Concierge level solutions for engaging during after-hours service inquiries
  • White glove management of interested applicants and prospects

Author: Charlene Richardson

Charlene Richardson is a founding partner of Senior Care Business Advisors with over 30 years of experience in personal care, home care, health care and technology.  Connect with her through Senior Care Business Advisors website, www.SeniorCareBA.com, twitter.com/@seniorcareba or LinkedIn https://www.linkedin.com/company/senior-care-business-advisors-llc. You can also reach her via email at crichardson@seniorba.com.

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