At Senior Care Business Advisors, we don’t just provide consulting and professional services—we also offer HCOS (Home Care On-Call Solutions), our after-hours phone support for home care agencies.
With HCOS, our team steps in to handle caregiver call-outs and urgent needs after hours, giving your agency administrators the ability to truly unplug. That means no more juggling late-night calls, weekends, or holidays on top of daytime responsibilities. Your staff can enjoy time with their families while knowing your agency is still fully supported.
How It Works
We’re available 24/7 to answer your agency’s phones, and our onboarding process ensures we’re fully integrated with your workflows before coverage begins. Onboarding typically takes about three weeks to complete.
We are currently onboarding new clients through October. Please note: from mid-November through the second week of January, we will pause new client onboarding to keep our focus on delivering seamless holiday coverage to our existing partners.
Benefits of HCOS
- Compatible with AxisCare, WellSky Personal Care, SwyftOps, and CareSmartz360
- Caregiver call-out re-staffing
- A customized escalation process tailored to your agency
- Call documentation completed directly in your scheduling software
- Transparent daily reports delivered every business day
If you’d like after-hours phone support for home care agencies for the holidays, now is the time to start. Reach out today to begin the process:
📞 678-341-0181
📧 twest@seniorcareba.com
